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FAQ

Frequently Asked Questions

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At Tipsy Looks, we offer a wide range of imitation jewellery, including necklaces, earrings, bracelets, rings, and sets. Our collections are designed to cater to various styles and occasions, ensuring that you can find the perfect piece for any event.

We provide a detailed sizing guide on our product pages to help you choose the right size for rings, bracelets, and necklaces. If you have any questions about sizing, please don’t hesitate to contact our customer service team for assistance.

Our jewellery is crafted using high-quality materials that mimic the elegance of fine jewellery. We use a combination of metals, including brass and stainless steel, along with high-quality plating to ensure durability and a luxurious finish. Some pieces may also feature gemstones or crystals.

To maintain the beauty and longevity of your jewellery, we recommend the following care tips:

  • Keep your jewellery dry and avoid contact with water, perfumes, and lotions.
  • Store your jewellery in a cool, dry place, preferably in a soft pouch or a jewellery box to prevent scratches.
  • Clean your pieces with a soft, lint-free cloth to remove any dirt or oils.

Yes! We are pleased to offer international shipping to many countries. Shipping costs and delivery times may vary based on your location. For detailed shipping information, please visit our Shipping Policy page.

We want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns within 30 days of delivery. The items must be unworn, in their original condition, and with all tags attached. For more information on returns, please visit our Return Policy page.

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the shipping carrier’s website.

We accept a variety of payment methods, including major credit/Debit cards, UPI, Net banking and other secure payment options as well as COD (Cash on Delivery). All transactions are processed securely to ensure your information is protected.

If you have any questions or need assistance, our customer service team is here to help! You can reach us via email at contact@tipsylooks.com or through our contact us page. We aim to respond to all inquiries within 24 hours.

Yes! We frequently offer special promotions and discounts to our customers. To stay updated on the latest offers, sign up for our newsletter and follow us on social media for exclusive deals.

Once an order is placed, we begin processing it as quickly as possible. If you need to change or cancel your order, please contact us immediately. While we cannot guarantee changes or cancellations, we will do our best to accommodate your request before the order is shipped.

If you receive a damaged or incorrect item, please contact our customer service team within 48 hours of delivery. We will guide you through the return process and ensure you receive a replacement or the correct item as soon as possible.

At this time, we do not offer gift wrapping or special packaging services. However, our jewellery comes beautifully packaged, making it perfect for gifting.

We are committed to keeping our collections fresh and trendy. We typically release new items seasonally, along with special limited-edition collections throughout the year. Be sure to sign up for our newsletter to stay updated on new arrivals and exclusive launches!

If you forgot your password, you can easily reset it by clicking on the “Forgot Password?” link on the login page. Follow the prompts to receive a password reset email and regain access to your account.

We value our customers and are currently developing a loyalty program to reward you for your purchases. Stay tuned for updates on how you can earn points and redeem rewards!

While our jewellery is made from high-quality materials, we cannot guarantee that all items are hypoallergenic. If you have sensitive skin or specific allergies, we recommend reviewing the product descriptions or contacting us for more information on individual items.

To be notified when out-of-stock items are available again, you can sign up for restock notifications on the product page. Simply enter your email address, and we will inform you as soon as the item is back in stock!

The best way to stay informed about our latest collections, promotions, and events is to sign up for our newsletter. You can also follow us on our social media platforms for real-time updates and exclusive offers.

At Tipsy Looks, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment information. We collect this information to process your orders and communicate with you.
  • Non-Personal Information: We may collect non-personal information about your interactions with our website, such as IP address, browser type, pages visited, and the date and time of your visit. This data helps us improve our services and enhance your experience.

How We Use Your Information

We use the information we collect for various purposes, including:

    • Processing and fulfilling your orders
    • Communicating with you regarding your order status or inquiries
    • Improving our website and services based on user feedback
    • Sending promotional emails and newsletters (you can unsubscribe at any time)
    • Complying with legal obligations

Information Sharing Policy

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Compliance: We may disclose your information when required by law or to comply with legal processes, protect our rights, or safeguard the rights of others.

Data Security Policy

We implement a variety of security measures to protect your personal information. These include encryption, firewalls, and secure server hosting. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Cookies Policy

Our website may use “cookies” to enhance the user experience. Cookies are small files placed on your device that help us analyze web traffic and customize our website to your preferences. You can choose to accept or decline cookies through your browser settings. However, this may prevent you from taking full advantage of our website.

Your Rights

You have the right to request access to the personal information we hold about you and to ask for corrections if your information is inaccurate or incomplete. You can also request the deletion of your data, subject to legal obligations we may have to retain certain information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the website after such changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at info@tipsylooks.com or through our Contact Us page.

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